NOTES FOR THE NEXT SERVICE CALL
Your tech documents what they found — model numbers, readings, parts replaced, what to check next time. The next tech taps and sees it all. No more starting from scratch on callbacks.
Already have ServiceTitan? HouseCall Pro? Jobber?
Good. Keep it. We're not replacing your dispatch, your invoicing, or your scheduling. We do the one thing they don't.
One tap. Same Dot. Here's what it does:
Service history — Notes from the last tech for the next person. On the equipment itself.
Tool custody — Who has the crimper. Who had it last. When it moved.
Tool room — What's checked out, what's in, who took it, when they brought it back.
Crew check-in — Who tapped into which truck this morning. Who hasn't.
Owner dashboard — Your crew, your trucks, your tools, your equipment. One screen. Real time.
Your dispatch software knows who's going where.
TALOS knows what happened when they got there.
And everything above comes from the same tap. One Dot. No app. No login. 30 seconds.
Asset Notes
3 entriesMike R.2d ago
Breaker 14 tripping under load. Replaced 20A — monitor on next visit.
Carlos T.2w ago
Panel labeled CWB W/H. Main lugs tight. No corrosion.
Asset Notes
4 entriesJake D.1d ago
Capacitor reading 32μF (rated 45). Replaced. Cleared blockage in drain line.
Mike R.3w ago
Coils cleaned. Refrigerant 410A topped off. Customer reports cooling restored.
When your next tech shows up to a callback, how do they know what the first tech found? With TALOS, they tap and see everything.
TALOS puts that note on the equipment, not in someone's memory, not in a group text, not buried in a folder nobody opens, or on a clipboard already overflowing with printouts and handwritten notes.
The next tech taps the Dot and starts with the last tech's hard earned knowledge.
That is where the habit starts. The Dot helps the guy in front of the equipment get started sooner and with better information.
Then it starts answering the bigger question: when you need to send Truck 3 across town, how do you know it has the right tools on it?
Every tap adds to the story of that piece of equipment. Who serviced it. What they found. What they did. The next tech picks up where the last one left off.
Notes first. Tool visibility built in.
Tap. See the note. Know what's there.
1 in 5 service calls requires a return visit.
IBM / Aberdeen Group
That's not unusual. Callbacks happen — wrong part, bad diagnosis, scope changes. That's the job.
The expensive part is what happens next. When your second tech shows up and starts from scratch — re-diagnosing what the first tech already found — that's not a callback. That's two first visits. At $650 per callback1 — tech time, overhead, and lost opportunity — that math gets ugly fast.
TALOS puts the last tech's notes in the next tech's hands. One tap. What was found. What was tried. What to check next. No phone calls. No guessing. No wasted hours retracing someone else's work.
Service History First. Custody Built In.
PROOF OF CUSTODY — BUILT IN
Every tap creates a GPS-timestamped, cryptographically signed record. You know who had what, when, and where. That's your insurance documentation and accountability layer — automatically.
NO APP. NO LOGIN. NO TRAINING.
TALOS works in the phone's browser. Your crew taps like they're paying for coffee. If they can use Apple Pay, they can use TALOS. Nothing to install. Nothing to learn.
The TALOS Dot shows who tapped, when they tapped, where they tapped, and what they need to know about the last service call to that equipment. It also builds the record of what's on the truck. We all know equipment moves, gets borrowed, or disappears. TALOS shows you the trip receipts. The Dot doesn't care what it's on — it just tells you what you need to know.
Know before you dispatch.
Every note your tech leaves is dispatch intelligence for the next call.
9:41TALOS
Verified
Carrier 38TKB036 — Roof Unit #3
Last scanned: May 1, 2026 — Mike R.
Service Notes
Bad capacitor, 40µF. Needs replacement.
Access from NE corner ladder. Watch the soffit.
Part# CPT-0440 — available at Johnstone Supply
Dispatch Decision
Journeyman
Tied up on a diagnostic across town
Apprentice
Ready, capable, notes say it's a parts hang
You already know what's wrong. Send the right tech.
9:41TALOS
Verified
RTU #7 — Building C Rooftop
Last scanned: Apr 28, 2026 — Tony M.
Service Notes
4-inch press fittings needed. Mega press required.
Unit is rear corner, bring 12ft ladder minimum.
Customer gate code: 4481
Right Truck, Right Tools
Truck 3
No mega press, no 12ft ladder
Truck 7
Mega press onboard, 16ft ladder
You already know what's needed. Send the truck that has it.
9:41TALOS
Verified
RTU #7 — Building C Rooftop
Last scanned: Apr 28, 2026 — Tony M.
Service Notes
4-inch press fittings needed. Mega press required.
Unit is rear corner, bring 12ft ladder minimum.
Customer gate code: 4481
One call, not three
Before TALOS, the dispatcher sends a truck. Tech arrives, realizes he needs a mega press he doesn't have. Drives back. Second trip.
With TALOS, the dispatcher reads the notes first. One phone call: "Tony, you got a mega press? Good — take Building C." Right tech, right tools, one trip.
9:41TALOS
Verified
Your Tech on a Ladder
Mid-diagnosis. Phone rings.
23 min
average time to regain focus after one interruption
— Dr. Gloria Mark, UC Irvine
The Interruption Cost
Without TALOS
Dispatcher calls tech: "What did you find last Thursday?"
3-minute call. 23-minute recovery. Diagnosis lost.
With TALOS
Dispatcher reads the note on the dashboard.
Zero calls. Zero interruptions. Tech stays in the zone.
3 calls a day × 23 minutes = $14,000/year in lost focus. The note on the equipment saves the call.
See what the last tech found
Notes, readings, and diagnostics — before you make the call.
Give your apprentice the win
When the notes say it's a parts hang, send the apprentice. Everyone remembers their first solo call.
Right tech, right job, first time
Better dispatch decisions start with better information.
Match the job to the truck
See what tools and equipment the job needs before you roll a truck.
One call before you roll
Read the notes. Call your tech. Confirm they have what the job needs. One trip, not two.
Tap. See. Note. Done.
Notes from the last tech for the next person. No app. No login. No training.
01
ATTACH
Attach a TALOS dot to any tool or piece of equipment.
02
TAP
Your tech holds their phone near the dot. Two seconds.
03
KNOW
Notes, readings, and custody — all logged automatically. The next tech sees everything the last tech left behind.
The clipboard won.
When you started your company, everyone thought the same thing: why leave a solid paycheck to make less and work more? Because you knew there was a better way.
Then the tech companies showed up with their better way. Dedicated apps. Required logins. Training sessions. Systems that cost more than the tools they were supposed to protect.
The guy with mud on his boots looked at it and went back to the clipboard. Not because it's better. Because it worked. Simple and seamless, no training, easy.
But every tool accountability system on the market works the same way — you notice something's missing, then you start looking. That's not accountability. That's cleanup.
The clipboard can't tell you what's on truck 3 when dispatch gets an emergency call at 9 PM. And the app your crew wouldn't open can't either.
TALOS works before something goes missing. One tap builds the record. When something does disappear, you don't start making calls. You already know who had it last, where they were, and when.
TALOS is the clipboard — with proof. One tap. No app. Unforgeable.
Setup in Minutes
Three dot types. Three roles. Each one takes less than 60 seconds.
Owner Dot
Included free with every order. Tap it, enter the 6-digit PIN from your welcome email, add your phone number. You now have full dashboard access and your device is locked to your company.
Manager & Dispatch Dot
Hand this dot to your manager or dispatcher. They tap it, enter their phone number and optional email. Registered instantly. If they add an email, they get a dashboard login link. No PIN needed — the owner's activation unlocks their access.
Field Dot
Attach to any tool or equipment. When a tech taps it for the first time, they name it, pick a category, and optionally add serial and model numbers. From that point on, every tap logs who had it, when, where, and any notes they leave for the next tech.
Every order ships with 1 Owner Dot + 1 Manager/Dispatch Dot free. You only pay for field dots.
Straightforward Pricing.
Pick how many Dots you need. $99/mo covers your first 20 — just $5/mo for each Dot after.
15
First 20 Dots included in the $99 base · $5/mo each after · $10 per Dot at signup
Order Summary
Field Dots (×15 × $10)$150
+ 3 admin Dots (Owner, Manager, Dispatch)Included
One-Time Setup Fee$99
Due Today$249
Monthly plan ($99, up to 20 Dots)$99/mo
Your monthly starts in ~30 days
Need to replace a Dot?
1
Replacement Dots (×1)$10
Replacement pricing applies to existing TALOS customers only. One Dot, same tool, same account.
Google Review Cards
Reviews win work. The hard part is asking. Your tech finishes the job and hands the customer a card: “If you’re happy with the work, tap this.” One tap opens your Google review page — no app, no QR squinting, no typing your business name. Each card belongs to the tech who carries it, so your dashboard shows exactly who’s bringing home the stars.
- • One tap → your Google review page
- • Registered to each tech — see who earns the most reviews
- • Every tap counted on your owner dashboard
- • Yours to keep — one price, no subscription
5
Google Review Cards (×5)$75
$15 per card, one-time. We program each card to your Google Business Profile before it ships.
Your first checkout is the $99 setup + your 15 Dots. Your $99/mo plan starts in ~30 days.
$99 one-time setup · $10 per Dot · $99/mo covers 20 Dots · $5/mo each Dot after · 3 admin Dots free · Texas sales tax added
FREE RESOURCE
Before you buy anything — get the free checklist every contractor should have.
Tool Theft Documentation Checklist — exactly what an insurance adjuster needs to approve your claim. Most contractors find out what's missing after the theft.
Download Free Checklist →No email required. No signup. Just the checklist.
Want the checklist emailed to you with occasional dispatch insights?
Frequently Asked Questions
DOCUMENTATION THAT HOLDS UP
The record your insurer asks for — kept for you
After a loss, your carrier isn't asking whether you had the equipment. They're asking whether you can prove it. TALOS keeps that proof automatically — so a claim is something you file, not something you fight.
Your equipment
Carriers pay cleanly when the inventory is specific. TALOS already holds it:
- Make, model, serial, and value on every asset
- A timestamped record every time it's touched
- Service history attached to the item itself
- Evidence it was in use and maintained
Vague records get discounted. Itemized records get paid.
Your fleet & upkeep
Underwriters look for records that are regular, complete, and tamper-proof. That's how TALOS records by default:
- Timestamped the moment the work happens
- Notes that can't be edited or deleted — tamper-proof by design
- A consistent cadence, not a clipboard nobody updated
- Defects and follow-up on the same record
The kind of documentation that shows a tight operation.
TALOS doesn't promise a lower premium — credits and rates are your carrier's call. What it gives you is the documentation that decides a clean claim from a slow one. That part is in your control.
One Dot. The whole story.
Built for Trade Contractors
Plumbers
Ridgid SeeSnake cameras ($3K–$7K each). Press tools. Pipe locators. High-value items that walk off job sites.
HVAC
Refrigerant recovery machines. Digital manifolds. Fluke meters. Expensive equipment shared across crews.
Electrical
Fluke multimeters. Cable pullers. Thermal imaging cameras. Tools that cost more than a week's labor.
San Antonio roots. National standards.
Built in San Antonio
Built in San Antonio for trade contractors.
Patent Pending
Patent Pending #63/960,667
Industry Member
IEC Greater San Antonio Member
TALOS was built to document the work. One tap at a time.
READY TO SEE IT?
Call Jason. He'll put one in your hand.